FAQ

Employee Store and Client & Employee Gifting

  1. Who do I contact to get discount codes for my team/office?
    Directors or office managers can reach out to Sam Crist (scrist@blueandco.com) to request a discount code for their team or office.
  2. Does Firm Admin ever pay for my office’s items or shipping?
    If ordering from the recruiting tab, all orders and shipping are paid for by your office. If ordering branded clothing, orders and shipping can either be paid by the office or the individual employee. Firm Admin will only pay for items and shipping when it is a company-wide order that they have initiated (e.g., a holiday gift). If you require additional clarification, please contact Sam Crist (scrist@blueandco.com).
  3. What information is needed to offer a discount code for your team/office?
    Directors or office managers will need to provide the following information: the amount you would like to offer your employees, if you want to include free shipping (which typically runs around $8 – $15 per person), if you would like it shipped to your office or to the employee’s home, and how long you would like to offer the discount.
  1. What is the process for making my affiliate logo available in Shop Blue?
    Contact a member of the Marketing & Business Development team to make your affiliate logo available in Shop Blue. Please note, that adding an additional logo will cost $50 to be digitized. Small logos under 8,000 stitches are $50 and anything over 8,000 will need to be priced ahead of time by Your Image Works. If you would only like your affiliate logo available on certain items, styles, or colors, please indicate that in your request.

 

General FAQs

 

  1. Is there a minimum quantity for certain items?
    There are no minimum quantities for anything that is already in the store.
  2. How long does standard shipping usually take?
    When ordering an employee store item, embroidery and shipping take approximately one month. For in-stock recruiting items, orders are packaged and shipped the next business day.
  3. How can I track my order once it’s been placed?
    We do not currently have the ability to track these orders. If you have a question about the order you’ve placed, please reach out to Your Image Works.
  4. Can orders be expedited?
    Apparel items cannot be expedited as each item is made to order.
  5. What if I am looking for branded merchandise that Shop Blue doesn’t have?
    Please reach out to Skylar Wooden (swooden@bluandco.com) to request additional items on the store. Requests will be reviewed monthly.
  6. What is the process for making my affiliate logo available in Shop Blue?
    Contact a member of the Marketing & Business development team to make your affiliate logo is available in Shop Blue. Please note, that adding an additional logo will cost $50 to be digitized. Small logos under 8,000 stitches are $50 and anything over 8,000 will need to be priced ahead of time by Your Image Works. If you would only like your affiliate logo available on certain items, styles, or colors, please indicate that in your request.
  1. Are there restrictions on items that can be branded? Who do I reach out to for approval?
    Please reach out to Skylar Wooden (swooden@blueandco.com) for additional assistance related to items that cannot be branded and/or to seek approval.
  2. How would I report an issue with my order?
    Please reach out to Your Image Works.
  3. Can items be returned?
    All sales through Shop Blue are final.